O Innov Group is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and what rights you have. Please read it carefully before using our website or services.
Who We Are
O Innov Group is a technology, marketing, and business growth company registered in Morocco under the trade name O Innov Group SARL. Our registered office is located at 47 Boulevard Zerktouni, 7ème étage, Casablanca 20050, Morocco. RC: 523417 — IF: 41872635.
We operate the website www.oinnovgroup.com and provide services including web development, AI & automation, marketing, training, and business consulting. This Privacy Policy applies to all personal data collected through our website, services, and communications.
What Data We Collect
We collect the following categories of personal data:
• Identity data: full name, company name, job title.
• Contact data: email address, phone number, postal address.
• Technical data: IP address, browser type and version, device type, operating system, pages visited, time spent on pages, referral source.
• Usage data: how you interact with our website, which services you view or enquire about.
• Communication data: messages you send us via contact forms, email, WhatsApp, or any other channel.
• Training data: if you enrol in O Innov Academy programmes, we collect registration details, payment information, and course progress.
We do not collect sensitive personal data such as health information, political opinions, or biometric data.
How We Collect Your Data
We collect data through the following means:
• Directly from you when you fill in a contact form, request a quote, register for a course, subscribe to our newsletter, or communicate with us.
• Automatically through cookies and analytics tools when you browse our website.
• From third parties such as social media platforms (LinkedIn, Meta, TikTok) when you interact with our paid advertising campaigns.
How We Use Your Data
We use your personal data for the following purposes:
• To respond to your enquiries and provide the services you have requested.
• To process and manage course registrations and training programmes.
• To send you relevant information about our services, offers, and events (only where you have consented or where we have a legitimate interest).
• To improve our website, services, and user experience through analytics.
• To comply with our legal and regulatory obligations under Moroccan law.
• To manage our business relationship with you, including invoicing and contract management.
We will never sell your personal data to third parties for their own marketing purposes.
Legal Basis for Processing
We process your personal data on the following legal grounds, in accordance with Law 09-08 on the Protection of Personal Data in Morocco:
• Contractual necessity: processing required to perform a contract with you or to take steps at your request before entering into a contract.
• Legitimate interests: processing necessary for our legitimate business interests, such as improving our services and conducting direct marketing to existing clients.
• Consent: where you have given clear consent to receive marketing communications or for non-essential cookies.
• Legal obligation: processing required to comply with Moroccan law.
Cookies
Our website uses cookies to distinguish you from other users and to improve your experience. We use the following types of cookies:
• Strictly necessary cookies: essential for the website to function. These cannot be disabled.
• Analytics cookies: help us understand how visitors interact with our website, using tools such as Google Analytics. These are only placed with your consent.
• Marketing cookies: used to track the effectiveness of our advertising campaigns on platforms such as Meta and Google. These are only placed with your consent.
You can control and manage cookies through your browser settings at any time. Refusing non-essential cookies will not prevent you from using our website.
Data Sharing
We may share your personal data with the following categories of recipients:
• Service providers who process data on our behalf (hosting providers, email marketing platforms, payment processors, analytics providers). These parties are contractually required to process data only on our instructions and to keep it secure.
• Strategic partners within the O Innov ecosystem (accounting, legal, banking), only where you have specifically requested access to those services.
• Regulatory and legal authorities where required by Moroccan law or a court order.
All data sharing is subject to appropriate safeguards and confidentiality obligations.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.
• Client data: retained for the duration of the business relationship and for 5 years thereafter, in accordance with Moroccan commercial law.
• Prospective client enquiries: retained for up to 2 years from the date of last contact.
• Newsletter subscribers: retained until you unsubscribe.
• Website analytics data: retained for 14 months in accordance with CNIL guidelines.
Your Rights
Under Law 09-08 and applicable regulations, you have the following rights regarding your personal data:
• Right of access: you may request a copy of the personal data we hold about you.
• Right to rectification: you may request correction of inaccurate or incomplete data.
• Right to erasure: you may request deletion of your data in certain circumstances.
• Right to object: you may object to processing based on legitimate interests, including direct marketing.
• Right to restriction: you may request that we limit processing of your data in certain circumstances.
To exercise any of these rights, please contact us at privacy@oinnovgroup.com. We will respond within 30 days.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, alteration, or disclosure. These measures include encrypted data transmission (SSL/TLS), access controls, regular security reviews, and staff confidentiality obligations.
However, no method of transmission over the internet is completely secure. While we take every reasonable precaution, we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites, including social media platforms and partner organisations. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before submitting any personal data.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of significant changes by posting a notice on our website or by email where appropriate. The date of the most recent revision is shown at the top of this page.
Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
O Innov Group
47 Boulevard Zerktouni, 7ème étage
Casablanca 20050, Morocco
Email: privacy@oinnovgroup.com
Phone: +212 5 22 00 00 00
